Servicenow University Support

[Mohammad K]

Hello, I have an open support case (CS0612937) that has had no movement for 7 days. I would appreciate it if someone from the certification team could take a look. The only option I have is to post comments to the ticket... which isnt being looked at by anyone, so... yeah.

Thanks!

[Ankur Bawiskar]

@Mohammad K 

I don't think anyone from Community can help here.

You need to follow up with the ServiceNow team via case only

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[Tanushree Maiti]

Hi @Mohammad K , 

Continuously follow up . In Servicenow University , they generally do not respond back on weekend.

with case number , you can drop a mail to nowlearning@service-now.com