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Adil Chaoui
ServiceNow Employee
ServiceNow Employee

Share with us your most important lesson you learned from this ServiceNow implementation in the course.

23 REPLIES 23

TCao
Tera Contributor

Learning about the Success packs was very helpful to me.  Having best practice guides at my fingertips provides a strong starting point.  This is especially true for people like myself, who are new to implementation and can look at the Success pack frameworks for tried and true implementation processes/procedures.  Great course!

Pruthviraj5
Tera Contributor

Good learning through theory and practical well blended together. Templates and guideline documents will certainly help in real life projects implementation. Thank you!

sn_mahesh
Tera Contributor

Best Learning is IF YOU FAIL TO PLAN, THEN YOU PLAN TO FAIL. 

Also, during configuration and customizations, always focus on 'SHOULD BE' in place of 'CAN WE' approach. Think beyond the immediate requirement.

Thank You!

jaydipkulkarni
Mega Contributor

Very insightful & nicely curated throughout the session.

CarlosOsuna
Tera Contributor

This course is excellent.