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11-28-2024 01:50 AM
Hello,
Could you please help me? I am doing to the "Are you ready for FUNdamentals" session and I did the sim tasks on my instance. I created the incident as it was written and requested but the Lab Dashboard says it is failed.
I attached the screenshot to this post.
Could you please tell me what am I missing or not noticed some error I made?
Thanks a lot!
Solved! Go to Solution.
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11-29-2024 06:58 AM
Hi @ZitaH
Looks like you followed all steps, did it ask for impersonate before you start this? and what error you are getting?
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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11-29-2024 06:58 AM
Hi @ZitaH
Looks like you followed all steps, did it ask for impersonate before you start this? and what error you are getting?
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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12-01-2024 11:02 PM
Hello,
I impersonated and identified the mistake. The correct sequence is to first validate the task and then check with the Lab. Following the original instructions results in failure. (it does not mention to validate it only to check with Lab.)
Anyway, it is sorted out. Thanks for replying to me.
Have a great day!
Z
