Resolved! My certification for Certified Implementation Specialist - ITSM exam is not reflecting in portal
But the certification is not showing on my now learning profile under My Achievement->My Certification .
Forum Posts
Change WebAssessor Email
hello, i would like to change my webassessor email, but it does not allow me to make the change, should i disconnect the email? or is there something wrong?
Unable to link webassessor email address in now learning portal
Hi Team, I am unable to link up my webassessor email address in my now learning. It is showing an error like below even i am entering the same mail id with which i have registered. How can i fix this. Can anyone please help me on this? Thank you !!
I can't register Webassessor ServiceNow account
So I have to link Webassessor account in order to take the exam. I tried to create an account, I click save and it says "You are logged out, thank you for using Webassessor." There is no email notification that my account has been created or any conf...
Import Comments and Work Notes
I am migrating Incidents from a different ticketing system into Service now. As part of this migration, I have an excel file full of comments and work notes that need to be added to the migrated Incidents. Some of the questions that I can't find ...
Resolved! (ServiceNow Administration Fundamentals On Demand) Lab 4.2 Incident table ACL
Hi All, I'm working on Lab 4.2 in the ServiceNow Administration Fundamentals On Demand training. We've just restricted (and successfully tested) user visibility to the study Application & Modules, and are now trying to restrict visibility / access t...
Resolved! OnDemand course content is not showing
Hi all,I am writing to request assistance with accessing the "Flow Designer: Error Handling (Achievement)" course. Unfortunately, when I attempt to access the content, it is not displaying. I have tried opening the course on multiple browsers and hav...
Resolved! What is the learning path for CIS - ITSM?
Hi, I have a CSA certification (London) and now I am planning to take CIS - ITSM and was checking the learning path on partner portal which states : SNOW Fundamentals --> SIm fundamental --> ServiceNow Platform fundamental--> ITSM Fundamental --> I...
Resolved! (ServiceNow Administration Fundamentals On Demand) Lab 1.2 Section 5 Impersonation validation
Hi I am working through the ServiceNow Administration Fundamentals On Demand training. Currently doing Lab 1.2, section 5 where I am validating the 'impersonator' role I have given the example user (Bob.HR_Support). The eBook says I should be abl...
Course Cannot Be Accessed
Requesting assistance regarding the issue that I encountered, I'm trying to finish the Expert path as a ServiceNow Administrator, but when I tried to open Flow Designer: Error Handling course under Expert Path it is blank, I tried to clear the cache,...
Resolved! Where to start learn ServiceNow?
Hi All, I have a background of coding and have for a couple of years been working within the ITSM area. I am now intrestered in learning ServiceNow - following the Developer or Administrator path. I registered at and got my PDI up at https://deve...
Unable to register for CAD Exam
I am getting : Candidate is not associated with voucher. Your Now Learning and Webassessor accounts must need mapped correctly in Now Learning. If you need help linking accounts submit a case to ServiceNow. When I go to register my exam, my webassess...
How to Change the exam option from Online to Onsite after Register?
Actually, I am looking for an "Onsite" option to attend the CSA certification exam. Unfortunately, I have booked CSA exam with “Online” option instead of select the option “Onsite Proctored” and applied voucher. I have tried to reschedule, However, ...
Change of Exam mode from Online to Onsite
I have scheduled CSA exam on 10th July using online option and used voucher received after completing ServiceNow Fundamental course. Due to some reason i want to change exam mode from Online to Onsite however i am not seeing any option for that. i ...
