Suite Certification- ITSM Professional not appearing on my certifications
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10-14-2022 12:58 AM
Dear ServiceNow community!
Recently I’ve been pursuing the Suite Certification- ITSM Professional, I finished all the prerequisites for it and for some reason I cannot find it in my certifications neither have I received any notification relating to its completion
I assume I am automatically granted the certification once I finish the prerequisites but that has not happened, I opened a case with the SNOW team and I’ve sent an email to certification@servicenow.com but to no avail, they haven’t responded
I’ve attached a screenshot for everyone’s response, can you please provide me with your experiences and assistance and if anyone knows a SNOW employee that can respond to this forum question?
Best Regards,
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11-09-2022 01:28 AM
@Mark Manders @OLUBUSAYO ESHO @Avinash Devadas @Gert-Jan
It seems to be a common issue. Still no response from anyone till now. Not sure what to do.
