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Syncing both id's progress - Merge/Move the progress

Varun_
Kilo Explorer

Hi All,

I am currently using my company-provided partner account to complete my ServiceNow trainings and certifications. Previously, I was using my personal email ID for the same, but I’ve now switched to the company account to take advantage of partner benefits.

 

I would like to understand the following 

  1. Is there a process to sync my current training progress from my company account to my personal account or vice versa?

  2. If I complete any course or certification under my company account, can the progress or completion status be reflected in my personal account as well?

  3. Would it be more beneficial to continue using the company account for all activities and merge the accounts later when I leave the organization, or should I request the merge now?
1 REPLY 1

RaghavSh
Mega Patron

@Varun_ Did you follow  below article, this is very common while switching companies:

http://learning.servicenow.com/lxp/en/account-employee-training-and-learning-credit-management/chang... 


Raghav
MVP 2023
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