- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-15-2025 11:31 AM
Hi Everyone,
I am nearing the end of the Systems Admin Fundamentals course, and when I created the Personal Developer Instance to do the capstone project, the interface looks completely different than the instances in the course itself, and I have no idea how to even get to the incident form for task 1. Any guidance would be appreciated.
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-15-2025 11:51 AM
Hi @pdowney27
1st point: You may or may not get the exact data or plugins that were available in the lab instance and PDI. If your interface looks different, it might be a user issue.
To resolve this, go to the Developer site, log in to your profile, click on your profile, and on the left side, change the user role. Make sure you select "admin" and save the changes.
Also, please share a screenshot for reference.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-15-2025 11:51 AM
Hi @pdowney27
1st point: You may or may not get the exact data or plugins that were available in the lab instance and PDI. If your interface looks different, it might be a user issue.
To resolve this, go to the Developer site, log in to your profile, click on your profile, and on the left side, change the user role. Make sure you select "admin" and save the changes.
Also, please share a screenshot for reference.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-15-2025 12:04 PM
Hi Atul,
Thanks, that was it!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-09-2025 12:46 PM
Hello @pdowney27 and @Dr Atul G- LNG , very helpful, thank you. I have provided screenshots below if it might help others.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-09-2025 11:37 PM
Welcome in community @MarishaR
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************