TASK 4 - Assessment simulator task 4: Create a Visual Task Board (VTB) ISSUE

gmacias
Tera Contributor

When I select the 3 Incidents, this is what I get: You have no Freeform Boards

1 REPLY 1

miftikhar20
Kilo Patron

Hey @gmacias,

That message appears because there are no Visual Task Boards (Freeform boards) created yet for your user.

To resolve this:

  1. Navigate to Self-Service > Visual Task Boards

    MIftikhar_0-1768922079938.png

     

  2. Go to My Task Boards

  3. Click New and select Freeform Board

  4. Create the board and update the label (for example, My Incidents)

    MIftikhar_1-1768922167493.png
  5. Save the board

Once the freeform board exists, go back to the Incident list, select the 3 incidents, and you should now see the option to add them to your newly created board.

MIftikhar_3-1768922276867.png

MIftikhar_2-1768922238679.png

If my response helped, please mark it as the accepted solution so others can benefit as well. 

Thanks & Regards,
Muhammad Iftikhar

If my response helped, please mark it as the accepted solution so others can benefit as well.