That access does a user need to be able to import articles to a knowledge base?
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12-23-2024 09:18 PM
That access does a user need to be able to import articles to a knowledge base?
A. sn_knowledge_import
B. sn_knowledge contribute
C. Can contribute
D. Can import
which is the correct ans A or C I searched on different sources and the answer is 50 50 im preparing for CSA so i need surety
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12-24-2024 05:14 AM
Take your study guides, gather them into one pile, and BURN THEM.
Then start using the platform itself to answer the question.
- Go to the roles table and see if you can find sn_knowledge_import or sn_knowledge_contribute
- Go to Docs and search on any of those terms. (literally my first result on docs answered the question)
- Get inside the app and verify.
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12-24-2024 05:36 AM
Hi @izzaijaz ,
Answer :Can Contribute-C
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0830666
If my response helped, please mark it as the accepted solution ✅ and give a thumbs up👍.
Thanks,
Anand
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12-24-2024 05:59 AM
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01-11-2025 02:39 PM
To Import a Word document to a knowledge base, You must have Can Contribute access to at least one active knowledge base.