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To which entities can Special Handling Notes be applied OOB

Mahesh129
Kilo Contributor

To which entities can Special Handling Notes be applied OOB

Contact

Consumer

Sold Product

Entitlements

1 ACCEPTED SOLUTION

Chandra Sekhar6
Tera Guru

It should be Contact

View solution in original post

2 REPLIES 2

Chandra Sekhar6
Tera Guru

It should be Contact

Now Coder
Tera Contributor

I had the exact same question this morning during the CIS CSM exam and the proposal were: 

Sold Product

Consumer

Consumer

Entitlements

 

I've read it twice, I've even written it down cause I was very surprised by the behavior (twice the same -wrong proposal-), and by the fact that the answer was completely unclear for me, especially with these choices. Just made the verification on a fresh (dev) instance, find attached the list of proposed record type. 
Bug from the system ? Frustrating during an exam

 

B.R.,

A.