Resolved! How to remove/hide alerts in csm agent workspace
Is there a way to remove the blue/pink prompts that we get at the top (example above) – I’d like to remove them rather then close them out several times for each case.
Forum Posts
SNOW university courses
In SNOW university, as I complete a course, there is no "button to push" that says "i've completed the course and take me back to my "course stream"". So every time I complete a demo/course/module/etc, it just sits on the last page. If I want to g...
CSA Exam Voucher Missing
Hi,I am Shrabani Muli. I have completed The CSA Certification Course on November 13, 2025. But Still I did not get any free voucher for the CSA exam. And Whenever I went for exam registration, it said for 300 USD. I need a free voucher. Could You sol...
Csa practise question
How can Administrators utilise the same content for different notifications?
I need help completing the previous task, so I can finnish my current task on my lab.
Whilst I am performing my first lab with Servicenow, I somehow missed a step on the previous task. I did not "create a problem with the given values". Before I can finish my current task I must accomplish this. I do not know how to correct this issue...
SNPI Story 3 - Configure Groups for HHD Users Lab Not Validating
Hello-Having a problem and stuck with "SNPI Story 3 - Configure Groups for HHD Users" lab not validating within the ServiceNow Platform Implementation on demand course. I have followed every instruction and it's just not working for me. Any suggestio...
Resolved! How to register for CSA exam as Service now partner
Hello, I have completed the ON-Demand CSA course and got a voucher to register for the exam, but it is asking for payment. My company is a partner with the service now, and I was told that we can register for an exam for free. What is the correct pro...
How to register for CSA exam as Service now Partner
Hello, I have completed the ON-Demand CSA course and got a voucher to register for the exam, but it is asking for payment. My company is a partner with the service now, and I was told that we can register for an exam for free. What is the correct pro...
SNAF - Lab Update Sets
Hi everyone, someone please tell me what use is of the SNAF - Lab Update Sets? I am watching the modules videos, i understand that mentioned tasks needs to be done. however, how does these files help if uploaded? #SystemAdmin #Exam #CSA
Retake CSA mainline exam card is not getting into "My Exam" in snow
I want to register for retake exam -CSA mainline ,my first attempt was on 16th Nov 25after 3 days of waiting period I am not getting any option to retake
Requirements to Become an NDIS Provider in Melbourne
Becoming an NDIS provider in Melbourne is a structured process that ensures quality and safety for people living with disabilities. To start, organisations must meet the National Disability Insurance Scheme (NDIS) Commission’s requirements. This incl...
Discount or promo CSA exam
Hello,I was wondering if there is any black friday offers going on right now for the CSA exam like a promo code or discount code offers for purchasing the exam (North America)? If so can you please share.
Why I'm Done With ServiceNow Certification – And Why You Might Be Next
After everything I went through to earn my ServiceNow CSA certification the late nights, real-life challenges, financial investment, and a full commitment to learning the platform — I just lost it. Why? Because I missed a delta exam deadline during ...
Hard Depenencies with project ppm task
I wanted to know how I can create a Hard Dependency within two project tasks.ExamplePRJ0001- contains 2 tasks prjtask001, prjtask002 and prjtask003.Now I want a hard dependency with two scenariosScenario-1: prjtask003 cant be closed completed unless...
Resolved! PDI selection?
Hello all,I begin my journey today. I wanted to get PDI. Course content I do for CSA is Xanadu, should I get Xanadu PDI or go for latest Zurich? Please suggest Thank you
