CSA Question
What needs to be specified, when creating a Business Rule? (Choose four.)???A. UI actionB. TableC. Fields to updateD. Who can runE. Script to runF. Application scopeG. Update set H. TimingI. Condition to evaluate
Forum Posts
Requesting Guidance on CAD Exam Result Clarification and Escalation Process
Dear ServiceNow Community,I recently completed the Certified Application Developer (CAD) examination and received a result marked as "Non-Passing." However, based on the section-wise performance breakdown provided, I estimated a total of approximatel...
Lab 3.2.1 not working - ServiceNow Administration Fundamentals On Demand
Hello,I’m working on Lab 3.2.1, and I’m having trouble with Step 7. The instructions say to drag the Pilot field below the Configuration field, but the Pilot checkbox is located under the message:“This section can’t be edited as it belongs to the gl...
Integration Hub: Create New Spokes - Test Trivia Spoke - empty Response Body
Hi, I'm working my way through the lab for the Integration Hub: Create New Spokes course, Test Trivia Spoke flow. I followed the instructions and included the Get Trivia Answer action with get Answer Method into my Test Trivia Spoke flow. However, w...
Stuck on Lab 3.3 for ServiceNow Adminstartor fundamentals 'Add category and Reference Values'
When I get to this stage I can't seem to see the new record on the list, I have repeated the 3.0 multiple times but just can't work out where I have gone wrong.
Resolved! Training New to ServiceNow
Dear community.I'm doing the training for Developer and started with "New to ServiceNow", in my case for Yokohama release.I've already completed all modules except module "Source Control" because the section About This Learning Module gets hung and t...
service portal top banner not showing
I am unable to see the top banner in service portal where it says: Knowledge, Catalog, Requests, System Status, Cart, and Tours What I expect to see: but what I see instead: I checked my request filter but everything seems fine. I am thinking it is a...
Resolved! Unable to access servicenow university
I can not access servicenow university portal now, when i login it routes between nowlearning and sso, any help is appreciated. I performed browser cache clearing, different browsers, yet no luck.@Kathy Petersen - i saw you were tagged in one of simi...
unable to login to nowlearning portal
After loggin into nowlearning portal, page refreshes between sso and nowlearning forever. Can anyone help me with it? @Jim Poisson - I see you helped with similar issue in community, can you help with it? - Any help is appreciated. I have incident s...
Resolved! CSM Badge was not received by Credly
Dear Professionals I have alreadly complete the training and exam in servicenow university for Now Assist for Customer Service Management (CSM) Implementer, but still not receive any badge in credly. May I know is there any issue here. my previous IT...
CSA Badge and Certification Link Not Received
Hello,I passed my ServiceNow Certified System Administrator (CSA) exam on April 16, 2025. I received the PDF certificate, but I have not yet received the digital badge or shareable certification link from Credly.It has now been 5 business days since ...
Resolved! Lab Instance
Why Can't I see Theme builder in my learning Lab Instance?
No writable dashboard is present
I am trying to complete task in the now learning, it is showing me no writable dashboards are available. I have one, but even after sharing it to the created dashboard the report generated by the priority is not letting me validate the task.
ServiceNow Platform Implementation On Demand - ERROR
I'm Getting error for the roles even though I gave the roles name with correct .The role names which I gave in the task to perform . Can anyone help me with this .
Resolved! Course paths
I'm currently looking at the courses and am a bit confused by the wording.On the Implementer track it states, on Practitioner Implementer, "you are a Certified System Administrator (CSA) On the Associate Implementer course it ends with becoming "Beco...
