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‎03-15-2022 02:57 AM
To which entities can Special Handling Notes be applied OOB
Contact
Consumer
Sold Product
Entitlements
Solved! Go to Solution.
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‎03-15-2022 02:59 AM
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‎03-15-2022 02:59 AM
It should be Contact
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‎01-05-2023 07:20 AM - edited ‎01-05-2023 07:27 AM
I had the exact same question this morning during the CIS CSM exam and the proposal were:
Sold Product
Consumer
Consumer
Entitlements
I've read it twice, I've even written it down cause I was very surprised by the behavior (twice the same -wrong proposal-), and by the fact that the answer was completely unclear for me, especially with these choices. Just made the verification on a fresh (dev) instance, find attached the list of proposed record type.
Bug from the system ? Frustrating during an exam
B.R.,
A.
