Training Course Error

shervonne00
Giga Contributor

I got the below message error in the middle of my training course lesson. I have tried logging off and back on and still getting this error. 

 

shervonne00_0-1765218876300.png

 

3 ACCEPTED SOLUTIONS

Bhavya11
Kilo Patron
Kilo Patron

Hi @shervonne00 ,

 

Clear your browser history & cache and try again.

if that does not work means

From ServiceNow University click on Help Center header and create case.

 

If this information proves useful, kindly mark it as helpful or accepted solution.

 

Thanks,

BK

View solution in original post

Laveena-Agarwal
Kilo Sage

Hi @shervonne00 

 

Create a Now Support case , by clicking on "Help Center" on ServiceNow University Homepage and click on "Create a Case" on right side, here are screenshots:-

 

Screenshot 2025-12-09 at 10.57.24 AM.pngScreenshot 2025-12-09 at 11.02.01 AM.png

View solution in original post

PrashantLearnIT
Tera Sage

HI @shervonne00 

 

Try Save button as its new way of saving your updates. If the issue exists Raise a Case from Help Center

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View solution in original post

7 REPLIES 7

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @shervonne00 

If you’re still experiencing the issue, try clearing the cache and retrying. If it continues, go ahead and log a new learning case.

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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Laveena-Agarwal
Kilo Sage

Hi @shervonne00 

 

I think it should work now, might be some deployment happening at that point of time.

About the "Save" related red text- It is functionality now before moving to next topic, everytime we need to click the Save button on the  top right, to record the progress.

 

If still doesn't work for you , follow my previous response.

VadimJ
Tera Expert

just hit save on the right top and carry on, I think these now popping up all over the on-demand courses. 

 

annoying af