Troubleshooting ServiceNow Administration Fundamentals on-demand training course - Lab 2.6

[Mike D9]

Install HR Taxonomy Plugin - Lab 2.6

I am unable to install this plugin.  The on-demand participant guide book instructs students to search for "HR Taxonomy" via "System Definition>Plugins".  Unfortunately, I cannot find the 'HR Taxonomy' app/plugin via the search function.  The guide book states that if an error occurs in successfully installing the plugin that one should confirm that app installation was enabled.  I believe I did so properly.  However I cannot find the app via search in order to attempt to install it.

I have logged out and back in of the instance several times, but I am still unable to find the plugin in order to install it.

[AndersBGS]

Hi @Mike D9 

1. Have you enabled the app installation according to the book bullet 2.

2. try searching the id: "sn_hr_emp_taxonomy"

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

best regards

Anders

[Mike D9]

Hi Anders,

Thank you for your reply.  Unfortunately, searching under that ID did not return any results either.  Regarding your first question, as I mentioned in my original post, it appears as if I did.  Although I'm not sure how to verify that.  If I go to 'Lab Management>Enable App Installation' the screen shows that the script completed.  Does that mean it ran successfully???  

[Mike D9]

One other thing, here is the screen shot (and details screen shot) of the Enable App Installation script...

[Dr Atul G- LNG]

Hi @Mike D9 

I just tried in PDI. 

Please search with HR Taxonomy

or  with sn_hr_emp_taxonomy