unabke to create my PDI

[anujashome]

Hi,

I am trying to create my personal developer instance but everytime I am trying I am getting the below error. 

"You need a valid App Engine Studio license to continue working.

Any work done in App Engine Studio will be available once this license is reinstated. To reinstate your App Engine license, contact your ServiceNow admin."

Any suggests on how can I resolve this?

[Dr Atul G- LNG]

Hi @anujashome 

Take the PDI on the Xanadu version, as I heard that the issue gets resolved there.

[Dr Atul G- LNG]

No need to worry — this is a known issue with PDIs at the moment. Please try the following steps:

Recommended Steps

1. Log in to developer.servicenow.com

2. Go to your Profile

3. Select Change User Role

4. Change the role from AES to admin

5. Save the changes

6. Log out and log back into your PDI

If the issue still persists, release the instance and provision a new one.

This behavior has been reported quite frequently recently. Since PDIs don’t have official support, it might take a few tries — but please keep trying.

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Workaround (if it still doesn’t work)

1. Assign the admin role

2. Log out and log back in

3. Assign the AES role

4. Then, reassign the admin role again

This sequence has worked in some cases.

If it still doesn’t work, release the instance and request a new PDI with a lower version, and then upgrade it to the latest version afterwards.