Unable to Access Now Learning Account & Need Webassessor Unlinked

Mohammed Bathil
Giga Guru

Hello, I am experiencing an issue where the Now Learning login page keeps reloading indefinitely, preventing me from accessing my account. This issue started after my account was merged, and I have been unable to complete any troubleshooting steps because I can’t log in at all. While I wait for a resolution, I would also like to know if it is possible to have my Webassessor account unlinked from my current Now Learning profile so that I can associate it with another account. Has anyone experienced a similar problem or knows how to request this change? Thank you in advance for your help!

3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

@Mohammed Bathil 

 

Adding @Jim Poisson who is best to help you.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Jim Poisson
ServiceNow Employee
ServiceNow Employee

@Mohammed Bathil can you DM me the email account that you're experiencing the login issue with?

SD_Chandan
Kilo Sage

 Hi @Mohammed Bathil ,

You can raise ticket on University itself or via virtual chat bot It will be helpful for you 

Thank you
Chandan