Unable to Access Now Learning Account & Need Webassessor Unlinked

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a month ago
Hello, I am experiencing an issue where the Now Learning login page keeps reloading indefinitely, preventing me from accessing my account. This issue started after my account was merged, and I have been unable to complete any troubleshooting steps because I can’t log in at all. While I wait for a resolution, I would also like to know if it is possible to have my Webassessor account unlinked from my current Now Learning profile so that I can associate it with another account. Has anyone experienced a similar problem or knows how to request this change? Thank you in advance for your help!
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a month ago
Adding @Jim Poisson who is best to help you.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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a month ago
@Mohammed Bathil can you DM me the email account that you're experiencing the login issue with?
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a month ago
Hi @Mohammed Bathil ,
You can raise ticket on University itself or via virtual chat bot It will be helpful for you
Chandan