Unable to Access Now Learning Account & Need Webassessor Unlinked

Mohammed Bathil
Giga Guru

Hello, I am experiencing an issue where the Now Learning login page keeps reloading indefinitely, preventing me from accessing my account. This issue started after my account was merged, and I have been unable to complete any troubleshooting steps because I can’t log in at all. While I wait for a resolution, I would also like to know if it is possible to have my Webassessor account unlinked from my current Now Learning profile so that I can associate it with another account. Has anyone experienced a similar problem or knows how to request this change? Thank you in advance for your help!

6 REPLIES 6

SD_Chandan
Kilo Sage

 Hi @Mohammed Bathil ,

You can raise ticket on University itself or via virtual chat bot It will be helpful for you 

Thank you
Chandan

sadafkhan
Tera Contributor

facing same issue. raised couple of tickets, but no resolution. @Jim Poisson would you be able to assist.