Unable to claim the CSA voucher after completing my On demand course

[Vijay Vignesh]

Hi dears,

I have completed the Service now fundamentals on demand Course and got the eligiblity to claim the CSA voucher. But when i'm trying to claim it again, it asks to pay again. I have purchased the course by paying 300 USD already. Could someone help me out here please.

[Maik Skoddow]

Hi

in on-demand courses, a voucher is not included, and you really have to pay it additionally.

Only for instructor-led courses, a voucher is included.

Maik

[Lavanya28]

Hi

I agree with Maik , the on-demand course doesn't include voucher. The CSA on-demand and the voucher has to be bought separately.

Lavanya 

[AndersBGS]

Hi @Vijay Vignesh ,

If you think that you're entitled to a voucher but haven't  received any, please create a case with the NowLearning team which can help you forward in your request.

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

best regards

Anders

[Dr Atul G- LNG]

Hi @Vijay Vignesh 

The best way to raise a case and get it clarified from Now Learning it self.

Please mark my answer helpful or solution accepted if it serves the purpose.

Regards

Atul G