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Unable to find Voucher after completion of Servicenow Fundamentals on demand course

Anusha51
Giga Contributor

‎08-02-2022 08:44 AM

Hi All,

I have recently finished my ServiceNow fundamentals on demand course. It says I would receive a voucher which I can redeem for my CSA  certification upon completion of training. But, when I navigate to vouchers page, it's empty. Can someone please help?find_real_file.png

Thank you,

Anu

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RJWaring
Tera Contributor

‎07-18-2023 01:52 AM

I have had a similar issue but slightly different, I completed all the modules and was informed i received a CSA Voucher which i clicked on the link. But, its telling me i have only a few days to claim it when in fact you should have 12 months to claim. - I emailed the support team, they have replyed with a reference number and are looking into it. 

 

My guess is there are a number of bugs they are still trying to work out with their new Training platform. Bare with them, they will get back to you with a solution. 

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