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Urgent: CSA Exam Registration Pending – Case Still Unresolved

srikanthsabavat
Mega Contributor
Hi Team, my ServiceNow CSA exam registration is still pending. I raised a support case CS0634013 over a week ago, but the issue has not been resolved, and I'm still unable to register for the exam. This delay is impacting my certification and job opportunities. Could you please prioritize my case and help resolve it as soon as possible? I would really appreciate your support. Thank you.
 
3 REPLIES 3

Dr Atul G- LNG
Tera Patron

Hi @srikanthsabavat 

For this, the Learning team is best placed to answer, buddy. We can't help much with this, as it falls within their area of expertise.

 

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

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yashkamde
Giga Sage

Hello @srikanthsabavat ,

 

Plz refer this and follow the steps as guided :

Urgent Escalation and Exam Reschedule Request – ServiceNow CSA Exam Case 

 

If my response helped mark as helpful and accept the solution.

Tanushree Maiti
Tera Patron

Hi @srikanthsabavat 

 

I can see that you have already logged a case with the Now Learning Support team through ServiceNow University.

 

I suggest following up with the support team and adding a polite comment explaining that the delay is directly affecting your upcoming job opportunity. This may help them understand the urgency of your request.

After that, please wait for their response.

 

I hope your issue is resolved soon. Wishing you the very best, and good luck!

 

 

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti