What certification in SerrviceNow
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‎09-03-2024 01:52 AM
Hello,
I am a Technical Project Manager with a software development background, currently looking to update my skills with ServiceNow certifications. I have previously used ServiceNow as a Service Delivery Manager and hold ITIL Fundamentals.
Could you please provide your opinions on which certifications might be most suitable for me? Additionally, where can I find study materials, and what are the costs associated with passing the exam and obtaining certification?
Thank you.
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‎09-03-2024 05:17 AM
Good morning SaeedR. I am a project manager in the ServiceNow ecosystem and have been here for many years. I also provide a mentoring program as part of my position. Here is the basic learning plan I have in place for our engagement managers (AKA Project Managers).
Udemy Power Skills Course Bundle (Cost through educational funding benefit $200) - Now Learning Benefit
Project Management for Beginners: Fundamentals Crash Course (if not a PMP)
The Technical Project Manager Survival Guide
IT Project Management: Delivering Successful IT Projects
Presentation Skills: The complete guide
Basic of Agile Development
Active Listening: The complete guide
Difficult Conversations: The complete guide
Become a Master at Conflict Management at Home or Work
Conscious Business: Building Collaboration & Engaged Teams
Emotional Intelligence: How to Influence People & Business
ServiceNow Now Learning
Get Started with Now Create
https://nowlearning.servicenow.com/lxp?id=learning_course&course_id=f13a1e8ddb6890503e73166e139619a7
SPM Fundamentals
ServiceNow Administration Fundamentals
Technical Project Manager Common Obstacles and Curveballs: Gathering Requirements Like a Pro
Agile Development 2.0 Fundamentals
Get Started with Hybrid Project Management
Technical Project Manager: Overcoming Common Challenges
https://nowlearning.servicenow.com/lxp?id=learning_course&course_id=d91c1c2d97422514524eb3cf9153afbc
I feel it is very important that you have knowledge around the ServiceNow environment as part of your job. You may not be doing the work inside of the environment but it is good to be able to talk the walk.
Best of luck,
Lisa
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‎09-03-2024 05:19 AM
Hi @SaeedR
You can pick up the Technical Project manager or Business Analyst Journey.
I will say, pick up BA journey that will good .
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎09-03-2024 07:30 AM
@SaeedR ,
In general I would say it depends on what you want /need to learn and obtain certification in. I would recommend that you go through the different career journeys and find the best suited for you : https://nowlearning.servicenow.com/lxp/en/pages/career-journey?id=journey
If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Best regards
Anders
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/
