Business rules Server side scripting
when a caller is selected in the incident table, then the caller's mail idshould be shown as an Info message/alert. (Do not use Client Script).
Forum Posts
Business Rules
when an incident is created, then a record should be created in aproblem table and any update in incident record should be updated inthe record created in problem table.(Using Business Rules) I can able to create a problem when incident was created b...
Training Videos
Hello, I'm in the process of rolling out ServiceNow to the enterprise and I wanted to give the associates several short tutorial videos in the meantime (less than 20min long each) on ServiceNow platform overview, How to Create a Change Request, How t...
Failed 4 times
Can someone please provide the details of how to redo a course? I failed a micro exam 4 times and would like to try again
Error: Candidate is not associated with voucher.
Hi all,I am unable to schedule CSA certification.I have valid voucher by completing the prerequisites on servicenow learning website.My email(account) is the same in ServiceNow and in webassessor and linked successfully.Even though everything i do is...
Resolved! Re assignment Count Incident Table
In an incident table reassignment count giving the number of times assignment group was changed but I want how many times assigned to or configuration item was changed how can I achieve that What should I configure to count the reassignment of thos...
Unable to find Voucher after completion of Servicenow Fundamentals on demand course
Hi All, I have recently finished my ServiceNow fundamentals on demand course. It says I would receive a voucher which I can redeem for my CSA certification upon completion of training. But, when I navigate to vouchers page, it's empty. Can someone p...
Unable to Pass the Servicenow Admin Cert
I have taken the ServiceNow Admin Cert twice and have failed both times. I'm getting frustrated with failing the cert test. Not sure if I should just quit. Study the online course (twice), watch YouTube videos, flash cards and bought some practice te...
Resolved! Have CSA certification , Do I have to do the new ServiceNow Administration Fundamental course?
Hi, I have ServiceNow CSA certification and completed the courses one including "ServiceNow Fundamentals"which now has been evolved as "ServiceNow Administration Fundamentals" . I recently got my ServiceNow CAD certification and now I am planning ...
What is the cost of CAD Certification?
Cost of CAD Certification
Resolved! How many hours are considered for a day in a training module.
Hello, So I new to ServiceNow. Currently studying the Admin(CSA) track. The study habit that work best for me it block out and schedule a study time on my calendar. The only thing is trying to figure out how many study hours in a training are in day...
Certification invalidated after only six weeks - escalation options?
Hi,I took the Utah CSA exam in May. I was notified yesterday that my certification has been invalidated, and that per the certification agreement they will not tell me why. The only resolution they're offering is that I pay a "$200 re-entry fee." I h...
Resolved! Why CSA certification get expired?
Hello Experts, I got CSA certification in Quebec version and after that I gave delta exam in Rome version also, but still my CSA certification get expired. I sent a mail to concerned team, and I have pasted their response at the end. but I didn't get...
Resolved! should I study servicenow Associate System Admin or servicenow Associate Application Developer
Hi, I am new to servicenow and I have already completed servicenow fundamentals. I would like to complete CSA certification shortly. I have 5+ years of experience working as ERP functional consultant. I am little confused with the description written...
Resolved! ITAM course suggestions
Hello, I am completely new to ITAM and would like to start from the basics. Please suggest some good nowlearning courses and micro certifications if available. Thanks!
