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Administraion Fundamentals course, course resource Zip file is broken

Phil123456
Mega Contributor

‎09-02-2024 09:14 AM

Hi all,

 

Hopefully this is the right place to post this. I'm taking the on demand ServiceNow Administration Fundamentals course.  

 

Early on it has you navigate to the KB and download some resources.  When I click on the zip file link, I get a message that the link has expired. See screenshots below.

 

I feel like this is probably something on ServiceNow's end and not anything I'm doing.  Any suggestions on how to let them know? Or anything else I can try?

 

Thank you!

 

Phil

 

Screenshot 2024-09-02 at 9.03.01 AM.pngScreenshot 2024-09-02 at 9.03.12 AM.png

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎09-02-2024 08:21 PM

Hi @Phil123456 

 

Please log a now learning case and team will help you with Correct link or try to copy the link and open in another tab of browser.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Nikhil Bajaj9
Tera Sage
Tera Sage

‎09-02-2024 11:40 PM

You need to Raise a Case with ServiceNow.

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj

ServiceNow Rising Star-2025
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Community Alums
Not applicable

‎09-03-2024 02:29 AM

Hi @Phil123456 ,

 

Here is an alternate link to the course material.

https://nowlearning.servicenow.com/lxp/en/on-demand-training-and-content/snaf-servicenow-administrat...

Direct link - https://nowlearning.servicenow.com/sys_attachment.do?sys_id=2cf9c898c3bf46145922751ce00131b2

 

All the best with your learning.