What strategies have your organization adopted to train your user community?

[Dr Atul G- LNG]

Hi @Adil Chaoui 

Greetings!!

let me be the 1st one to answer your questions. It is my core domain so happy to share thoughts.

Your question is very specific but I am confused what you mean by user. A end user? A fulfiller or a new bee or else. But I would like to share my thoughts

First we prefer for demo about modules/ application.

Training Videos ( Small duration 10-15 mins )

KB Articles

Visio / Flow Charts

Quiz /Games (Crossword / Pictionary for training and knowledge check)

Hope these points will be helpful. Happy to discuss further if required. 

[crystalmorgan]

Some strategies that I've seen in my experience:

1) Sharepoint sites especially to help explain CSDM and specific role specific details

2) All staff/Department staff meetings to evangelize the project

3) Intranet communications to keep the company up to date on the progress