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05-26-2020 03:49 AM
Hello,
I am looking to complete the Certified System Administrator exam after just completing the Fundamentals course. I was wondering if there is a pdf or a link to Participants guide that contains all the content that could come up on the exam?
Solved! Go to Solution.
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05-26-2020 04:43 AM
Hi Jez,
looking you only get the participants guide on the paid-for courses so this isn't available if you took the free version on nowlearning. This is partially due to the ability to reference the information directly from the site so you're not missing out on content, it's just in a different format.
Page 11 of the guide is the same as 2.0 ServiceNow Platform Overview on nowlearning.
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05-26-2020 03:55 AM
Hi Jez, it'll depend on how you completed the fundamentals course, was it online tutor, self paced or classroom led? If the latter you would have a physical book with the former being a pdf file.
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05-26-2020 04:12 AM
Hi Kieran,
I completed it self paced - https://nowlearning.service-now.com/lxp?id=overview&sys_id=6b78901c1b748050b1c7fe631a4bcb73&type=pat...
So I don't think I have either a physical book or a pdf currently.
What made me think there might be a fundamentals participant guide available, was due the to the references on this quizlet - https://quizlet.com/255127535/domain-1-user-interface-and-navigation-flash-cards/
For example the black italic text below, is there an ability to find a copy of this?
Question: ServiceNow is a single-instance, multiple tenant architecture?
True
False
Answer: False: The ServiceNow Cloud is built on an advanced multi-instance, single tenant architecture. Each tenant (or customer business) may have more than one instance. Ref: pg. 11 of FPG(fundamentals participant guide)
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05-26-2020 04:43 AM
Hi Jez,
looking you only get the participants guide on the paid-for courses so this isn't available if you took the free version on nowlearning. This is partially due to the ability to reference the information directly from the site so you're not missing out on content, it's just in a different format.
Page 11 of the guide is the same as 2.0 ServiceNow Platform Overview on nowlearning.
If my reply helped with your issue please mark helpful 👍 and correct if your issue is now resolved. ✅
By doing so you help other community members find resolved questions which may relate to an issue they're having.
- Mark as New
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05-26-2020 11:33 AM
Hello,
Please check below link and let me know does it help or not ?
Best Reards,
Madhu
