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Resolved! Recommended Training for DevOps?

Hi! I'm new to this community and very new to ServiceNow. I'm looking for some recommendations on training courses and / or materials for DevOps. As for background I am very new to ServiceNow (but carry a lot of ITSM experience using MicroFocus' plat...

Biz-JoshM by Tera Contributor
  • 1764 Views
  • 7 replies
  • 3 helpfuls

CSA Exam 2025

Hi, I am planning to take CSA exam on Apr 17, 2025. Just wondering if anyone appeared the exam recently (in April) can you please share your experience and some sample questions. And also, can anyone confirm the validity of the exam - hopefully it wi...

lavanyaserv by Tera Contributor
  • 449 Views
  • 1 replies
  • 1 helpfuls

how to change legal last name on Webassessor

Hi ServiceNow Experts, I want to change the legal last name of webassessor account, and i can not open a case on my account on learning.servicenow.com, can you anyone help me to do it as i've scheduled an exam and it has to be the same as in servicen...

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SamerS by Giga Contributor
  • 333 Views
  • 4 replies
  • 0 helpfuls

SNAF Lab 5.2 Section 3 Issues

Hi Everyone,I’m currently working on Lab 5.2: Add Pricing to the Infinity Catalog Item, specifically Section 3, in the SNAF course. During the step to I’m encountering an issue when trying to change the active status of the record. When I attempt to ...

SethD by Giga Contributor
  • 193 Views
  • 1 replies
  • 0 helpfuls

CSA Questions

Q1) A department uses SLA data extensively to run reports. they keep asking for help withbuilding reports off of the same set of tables. they seem to be conducted by dot walking. Whatcould you do to make it easier for them to build their reports?a) S...

pwpriyadars by Tera Contributor
  • 1337 Views
  • 7 replies
  • 4 helpfuls

CSA Question

Q1)When set up with many to many relationships. what is a classic example of a scenario where the tables could have many to many relationships?a) A task can trigger many workflows and workflow can trigger many tasksb) vendors can sell multiple produc...

pwpriyadars by Tera Contributor
  • 1283 Views
  • 2 replies
  • 1 helpfuls