Dear all,I am currently have a Sys Admin and Developer Service now certification.I am now working all times with ServiceNow, it depends on customer project and need but I try to keep as I can my Certification through running all time so called Delta...
How to register for the new format to become a certified system administrator?In the application summary: What information should be entered in the "apply" field?
Hi all,I am an Automation Developer with approx. seven years of experience in tools such as Power Automate, UiPath and related technologies. I am currently looking to expand my knowledge. ServiceNow has recently caught my attention, and I have gone t...
i completed the CSA in October.Now I receive the message to complete the delta exam for Zurich. (see screenshot 1)I see that no payment is due (see screenshot) and can continue to access my delta exam. Then I receive following message (see screenshot...
Hello everyone,I am new to ServiceNow and have completed a few courses on the learning.servicenow platform. I am planning to prepare for the CSA foundations exam; however, I noticed that the platform, eBook, and training materials are all based on th...
hi, i have a question wrt the steps to Establish ACL Rules for the Incident table for this particular lab. i have tested the same steps on Xanadu and Zurich instances and both platforms yielded the same results. even after creating the ACL rules for...
hi,i have a question wrt the steps to Establish ACL Rules for the Incident table for Lab 4.2.1 in SNAA Course. i have tested these lab steps on both Xanadu and Zurich instances and both yielded the same results. after following all the steps to creat...
I'll be taking my servicenow certification in a testing center and not virtual. I understand that I'll need to bring an ID with me but I wonder if there is a need to log in my servicenow university account before taking the exam onsite?
WMI is no longer supported in 2025 Windows serversIs there any custom classifiers available for the Powershell scripts in latest Zurich release or any ETA of WMI Classify for 2025 Windows servers?
Few of my Routers are configured as Voice Gateway and Switches, How to configure dedicated patterns??As the manual reclassification of OIDs added to SNMP classification failed in the upgrade.Will change of class name from Routers to Voicegateway and ...
A new employee joins the IT deployment and needs to perform work assigned to Network and Hardware groups. How would you set up their access?A. Add User Account to IT KnowledgebaseB. Add User Account to ACLC. Add User Account to Hardware groupD. Add U...
Hi everyone,I took my CSA exam this sunday (01-11-2026) and on my badge it's saying that is at risk. Do i need to take the delta exam too?
I completed the tasks as specified, but after I press the Validate Task button I receive the following 2 errors:Did you rename a lane to 'In Progress'?Were you able to add the 7 'In Progress' Incidents to the 'In Progress' Lane?However, both are tru...
Hi, I know it may not be a good idea to play around with OOTB functionality.However , would to know if there is a way where I can alert user to fill in "comments" without fail for the failed certification elements.Looked at the different UI Macros a...
Hello Team,I can see one message on now learning university home page as "you have 1 or more credentials at risk of expiring! Take the following steps to resolve:" (It is for Zurich delta exam)However, when I click on "Access your delta exam(s)", it ...