which certification path to choose to get started in Service now ?

chandam23 · ‎02-13-2024

For a developer in different domain, which is the best certification to pursue learning (associate system admin or associate app developer ? ) Thanks

Dr Atul G- LNG · ‎02-14-2024

Hi @chandam23

Its totally depends on your interest. If you think, you love coding, for CAD but as experience, start with CSA and then go for CAD.

Many other course are here, and you can check in below video.

https://youtu.be/NQZEcRi8b9Y

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Simon Hendery · ‎02-14-2024

Hi @chandam23 - I agree with @Dr Atul G- LNG's suggestions. However, please be aware there is a difference between earning a certification and completing a Career Journey path (e.g., 'Associate System Administrator/Application Developer Career Journey').

Completing the courses in a career journey will not earn you a certification. To earn a certification, you need to study the relevant course, and then sit and pass an exam.

Aman Kumar S · ‎02-14-2024

Hi @chandam23

If you are starting fresh with SN, I would suggest not to make your decision too soon.

First explore the System administrator path and then the application developer path. System admin path is the basic for ServiceNow, where you will get to understand all the ground aspects of the tool.

Best Regards
Aman Kumar

Harish Bainsla · ‎02-14-2024

Hi first i suggest you to do CSA which is basic one and then after its up to you which module you are interested eg : ITSM,ITOM ,HRSD etc for example you are interested in ITOM than go with Discovery and event management for more knowledge go with the below video.

https://youtu.be/iuCb2AX4Bh0?si=fUdWDDYTLTBgyYyh