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Which Course is best for Product Owner role in new Service Now ITSM program?

ASTIKSINGH
Kilo Contributor

‎05-20-2025 07:54 PM

Hello everyone, I have total 12 Yrs of IT experience, and I joined a new Project as a Product Owner role in which my company is migrating legacy ITSM (BMC Remedy) into Service Now ITSM.

Could you please guide me which course I should prefer from Service Now Portal. 

 

One more issue- Service Now learning path is very confusing flow. It is not as straight as we have in Pega PDN learning. 

Please share me link also which course I should start.

 

Thank you for all support as I am new to this group

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎05-21-2025 06:39 AM

Hi @ASTIKSINGH 

SN is developing the Product Owner course and adding it to SN University. You can wait for a while, or if you prefer, you can start with the Platform Owner course.

 

https://learning.servicenow.com/lxp/en/pages/journey-overview?id=journey_overview&journey_id=3f92eb6...

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