How to configure CAC digital signatures when using the Navy's PEO Digital ServiceNow Authority to Operate. ... View more

The mandate for state and local governments is clear: deliver seamless, personalized services faster, all while confronting tighter budgets and rising expectations from digitally savvy citizens. Traditional tools fall short in addressing these evolving demands. Enter AI-powered ServiceNow CRM—a game-changing solution that redefines how public sector agencies engage, serve, and inspire trust.   Join us for a forward-looking discussion with ServiceNow thought leaders and public sector innovators. Discover how our AI-driven platform empowers agencies to revolutionize service delivery. Learn how AI automates repetitive processes, streamlines service workflows, and creates intuitive, digital-first interactions that elevate the citizen experience.   This is more than a CRM—it’s a pathway to building modern, efficient, and citizen-centric government services. The future of government service delivery starts here.   Don't miss out - Register Now!   ... View more

Join us for a hands-on DoD AI Now Assist Workshop Series with five interactive sessions. Explore how ServiceNow AI enhances employee support, streamlines service desk operations, builds intelligent agents, and drives mission success.   Session 5 - Accelerating Mission Readiness with AI-Powered Workflows  The speed of modern missions demands unparalleled operational readiness, yet critical processes are often hampered by administrative drag and disconnected systems. Ensuring units are ready for deployment or analyzing lessons learned from an operation involves complex, manual tasks that consume valuable time and obscure a commander's true readiness picture.   ServiceNow CRM with Now Assist bridges the gap between support functions and mission execution by leveraging generative AI to orchestrate complex, mission-oriented activities. This isn't just about streamlining the help desk, it's about applying intelligent automation to the direct challenges of the warfighter.   In this crucial briefing for DoD operational and IT leaders, we will demonstrate how to transform mission-critical processes from manual checklists into automated, data-driven workflows.   Key Topics We Will Cover: The New Imperative: Moving beyond back-office efficiency to enhance front-line effectiveness with AI. The Platform for Mission Orchestration: Intelligent triage and tasking, predictive analytics for readiness, and automated orchestration AI-Powered Mission Use Cases: Mission Readiness Orchestration: Automating the complex cross-functional workflows for pre-deployment checklists, ensuring units are 100% ready on time. Intelligent After-Action Reporting: Using generative AI to instantly summarize unstructured text from field reports, identify trends, and accelerate the lessons-learned cycle. Live Q&A with our DoD solutions experts.   ... View more

Join us in-person for a two-day, hands-on Low-Code App Engine Innovation Workshop to see how agencies are reimagining their approach to automation and app development with ServiceNow’s Creator Workflows and Generative AI. Learn how to boost productivity at scale by building high-value, low-code mission apps with App Engine. Whether you’re a pro developer of any level looking to streamline repetitive tasks, a Low-Code business analyst looking for ways to solve unique mission challenges, an architect ready to drive the next phase of innovation, or a business leader seeking the right automation solutions, this Low-Code hands-on workshop is for you!   During this workshop, you'll get to: Learn how to identify the right problems to solve in your agency with Low-Code tools. Hear and see successful examples of how other agencies are driving rapid innovation at scale with ServiceNow’s Low-Code App Engine. Practice ideation and rapid Low-Code app creation techniques that focus on making the world of work, work better for you.   Day 1 - December 10th - Introductory Workshop (Level I) Day 2 - December 11th - Advanced Workshop (Level II)   Day one is designed for all audiences, beginner or pro, no experience needed. Day two is designed to dive deeper into some of the more advanced toolsets that are available for you. Attendance at day two is not required to attend day one.   For the best experience: Please note, you will need to bring your own laptop to the session. If you have a government-issued laptop and have security software that may block access to Guest Wi-Fi, please consider bringing a personal laptop or Wi-Fi hotspot.   Register Now to rapidly build and deploy low-code apps to support your mission!   ... View more

Federal law enforcement agencies operate in fast-moving, complex environments where managing mobile assets — vehicles, field equipment, mobile IT systems — is critical to mission success.   This webinar reveals how ServiceNow’s AI platform delivers real-time visibility, automates inventory tracking, and maintenance needs to maximize asset readiness and security.   You’ll walk away with: Insights on using AI to automatically create maintenance plans and optimize asset lifecycles Strategies for detecting anomalies to enhance compliance and reduce risk Techniques for achieving real-time, automated tracking of mobile assets across field operations Approaches to streamlining workflows that boost operational agility and response times Join us to see how an intelligent asset management approach empowers federal teams to stay mission-ready — anywhere and anytime.   ... View more