Novmember SNUG UK Event Announced!

Arrangements for the next UK SNUG event are almost finished.Fruition Partners have kindly agreed to sponsor the event at Smithfield in London on Wednesday 12th November.In addition to the opportunity ...

CI Change Reporting

One of the things that I've been asked for many years is 'How can we report on our CI changes?', i.e. a customer wants to know what is changing on their CIs without having to look at each one individu...

Give your due dates some style!

The idea was to make the due date fields more visually representative of the urgency.The due date is auto-populate on requests based on the service selected and we needed a simple and effective way to...

Working with customers on commercial innovation, as well as product!

During Knowledge14 (which was an extremely well run and thought provoking event) I had many conversations with existing or potential ServiceNow customers on the changes that ServiceNow have made to th...

Buzzing crowds at UK SNUG meeting April 2nd

Last Wednesday at the University of Warwick in Coventry, we hosted the first ServiceNow User Group UK meeting of 2014, sponsored by TeamUltra. The presentation decks that can be shared are attached to...

Reserve Your Knowledge14 Lab Seats Now!

The agenda builder is now open. Lab seats fill up fast, so build your agenda early. Choose from various topics such as: service automation applications, custom application creation, service catalog an...

Thank You Focus Group Europe for a 'Magical' SNUG!!!

Thank you everyone who attended last week's UK ServiceNow User Group, hosted by Focus Group Europe at the Magic Circle in London, for making it such a great event.I hope you enjoyed the event as much ...

Thank you ServiceNow for an excellent event - roll on the next UK SNUG!

I hope everyone who attended the NowForum event last week, found the day as exciting and informative as I did. I was particularly impressed with Fred's demonstration of the new look and feel for mobil...

Next UK ServiceNow User Group confirmed for Wednesday November 27th

I am pleased to confirm that the next User Group date has now been confirmed for Wednesday 27th November in London. The event is being kindly hosted by Focus Group, further details about which, includ...

SNUG Update and NowForum

Dear fellow SNUG members, I hope you are all well and have either returned to the office refreshed from a relaxing summer break, are currently enjoying the unexpected good summer we've had or are look...

ServiceNow European Events in October

Hopefully everyone will have seen the exciting news from ServiceNow regarding the European events being organised for October. The UK ServiceNow User Group (SNUG) organising team are currently in disc...

New UK User Group Chairman

After founding the UK user group over 3 years ago, I stepped down as the chairman earlier this year.It has been a pleasure to be part of the user group and see it grow to a large community event (bigg...

SNUG UK Events

All details of UK User Group events are posted on our LinkedIn group. Keep up to date and register for events here:https://www.linkedin.com/groups?gid=3184743As soon as details of the next event is kn...

UK Event on Wednesday 23rd Jan.

On Wednesday, 23rd January it's the UK User Group event. It's going to be epic... Almost 100 people are expected from across the UK and from a great mix of sectors. There will be old and new customers...

User Group 23/01/13 - Tower of London - Registration is open...

Please register for the event by following the link below and completing the registartion form.http://www.innovise-esm.com/about-us/events/post/154-innovise-esm-hosting-january-2013-servicenow-user-gr...

Next User Group - Sponsored by Innovise-ESM - 23rd January 2013 - Tower of London - London.

I'm please to announce that the next user group will take place in London on the 23rd January 2013.The event sponsored by Innovise-ESM will be held at the world famous Tower of London.Please save the ...

Thats it folks!!!

Unfortunately there will be no further UK users group events in 2012.I would like to thank everyone who has attended , presented and help organise the events this year. They have been a real success.T...

Thank You

A big thank you to all the customers who attended the user group yesterday. Without you it would not be possible to have these events. I hope you all got alot from the day and you will be sending all ...

UK ServiceNow user group at the Science Museum

I attended the UK ServiceNow User Group (uksnug) meeting today. In a break from meeting in London the group converged on the Science Museum in BirminghamAlthough meeting in Harrods and in London Bridg...

Next Event - 12th September 2012 - Science Museum - Birmingham

Keep the date free and hope to see you there.