Health & Safety Management

[tim2222]

All,

We are gathering requirements for moving our H&S management into ServiceNow. So far we're looking at self-service reporting of incidents and questions, reporting and analysis of incidents, managing training records and auditing (site visits etc.).

Has anyone else looked at using ServiceNow for this in the UK / HE sector?

Most of the processes look to align with ServiceNow but I think this will require a lot of green-field development. I haven't found any existing apps or creator extensions covering H&S.

All the best,

Tim.

[kiranhegde]

Hi Tim,

We have implemented EHS for a minerals and metals organization. If you have the right process in place we can definitely implement.

If you need more information please reach me on kiran@k-nowcloud.com

Regards,

Kiran

[Lewis Martin]

Hi, yes I did this a while back for a customer.

It covered all aspects of reporting incidents, management reporting, scheduled daily, weekly and monthly tasks, police reports, managing people to know who have 1st aid, held the keys to the offices etc... it was quite broad, but quite simple in it's action. Happy to help. lewis.martin@mozaic.net

[Steve80]

Tim

I am currently working for a UK Govn Public Sector client who is looking to do much the same as you discuss, implement a H&S system (for capturing Accident, Incident & Near-Miss events and subsequent reporting requirements etc.) within ServiceNow.

Would be very interested to talk with you.

Regards

Steve 

[tim2222]

Hi,

We have implemented an incident reporting form, which covers alarms, accidents, injuries, near-misses etc. This has a workflow that creates a Task which gets assigned out to an investigator. The next phase is to look at more complex investigations (/refine the form in light of experience).

We have created a custom application to capture training records but this is really basic - so-and-so has a certificate in this course. This is just in the process of going out to the business for testing/use.

From the few responses I guess most organisations are adopting bespoke or at least specific-to-a-consultancy solutions. Happy to share our experience but we are really early days both in terms of the business process maturity (centralisation/standardisation of process) and technical implementation.

All the best,
Tim