Knowledge Article - insert/modify link stuck on loading in Google Chrome

KateMossNeal
Kilo Contributor

‎05-06-2014 07:35 AM

Hi,

When creating a Knowledge Article in Google Chrome version 34.0.1847.131 m , the insert/modify link is not progressing.   It's stuck on 'loading'.

insert link loading.jpg

This works fine in Internet Explorer 9.

Any ideas? (other than the obvious, don't use Google Chrome 8-) )

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David Bembridge
Tera Contributor

‎05-19-2014 08:38 AM

Hi Kate, we had the same problem, try changing to the enhanced HTML editor.   Go to UI Properties and set the 'HTML field editor' to 'TinyMCE'.   Once TinyMCE is set, check your existing articles to make sure there have been no unwanted formatting changes.


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