Restricting Access to Closure Codes

GUPE
Kilo Explorer

‎05-13-2014 07:08 AM

Hi,

We currently have a high number of closure codes and not all of them are universal to every assignment group. Therefore what I would like to do is restrict these closure codes depended on the assignment group the closure codes relate to.


Has anyone done this before and what is the best way to do this?

Many thanks in advance for your help.

Guy

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Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

‎05-13-2014 07:29 AM

Hi @Guy Peacock



I hope the below thread will be helpful to you


https://community.servicenow.com/message/694709#694709



Thanks


Pradeep Sharma


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Bhavesh Jain1
Giga Guru

‎05-13-2014 07:30 AM

You will need to make the Closure code field dependent value of Assignment group field.


This is similar to how category and sub category works.


See http://wiki.servicenow.com/index.php?title=Creating_New_Fields#Making_a_Field_Dependent



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