ServiceWatch Installation

Jonathan Franke
ServiceNow Employee
ServiceNow Employee

‎02-16-2015 06:08 AM

Hi,

Does anyone know why the error (in attached image) shows up when trying to install ServiceWatch?

There should also be 4 services but the image only shows 3.

Grateful for someone who might know,

BR

Jonathan

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ravilac
Kilo Explorer

‎03-30-2015 07:20 AM

Hi Jonathan.



The fourth service is called "ServiceNow ServiceWatch Collector".



I had the same error with WMI Collector Service, and maybe I hadn't the ServiceNow ServiceWatch Collector service. My problem was I hadn't installed ".Net Framework 3.5" in my Windows Server.



Once I added the Feature in my Server, I uninstalled ServiceWatch instance and installed again, now everything is working.




Regards.



Roberto.


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