ServiceWatch Installation

Jonathan Franke
ServiceNow Employee
ServiceNow Employee

Hi,

Does anyone know why the error (in attached image) shows up when trying to install ServiceWatch?

There should also be 4 services but the image only shows 3.

Grateful for someone who might know,

BR

Jonathan

1 REPLY 1

ravilac
Kilo Explorer

Hi Jonathan.



The fourth service is called "ServiceNow ServiceWatch Collector".



I had the same error with WMI Collector Service, and maybe I hadn't the ServiceNow ServiceWatch Collector service. My problem was I hadn't installed ".Net Framework 3.5" in my Windows Server.



Once I added the Feature in my Server, I uninstalled ServiceWatch instance and installed again, now everything is working.




Regards.



Roberto.