Setting the Default Location

GUPE
Kilo Explorer

Hi,

Does anyone know how i can get the location field to auto-populate with the customers location.

We previously had a default value and i have now removed this so the location shows as blank but I want to link this to the users location.

Any help or advice on this would be great.

Thanks in advance.

2 REPLIES 2

stephmcl303
Tera Guru

Hi,



you can use an on-change client script to do this something like the below....



<code>


function onChange(control, oldValue, newValue, isLoading) {
    if (isLoading)
          return;


    if (newValue == '') {
          g_form.setValue("location", "");
          return;
    }
    var caller = g_form.getReference("customer", setLocationFromCaller);
}


function setLocationFromCaller(customer) {
    g_form.setValue("location", customer.location);


}


</code>


RKumar3
Tera Guru

You can write an "After" business rule for the record table e.g. Incident and add below code in the same.



current.location = current.caller_id.location;



It should work fine.