Standard Chatbot feature in ServiceNow?

[vineetnano]

Hello All,

I have read many forums where ServiceNow as Application can intergrate loads of third party AI's or ChatBot with scripting etc. Can anybody tell me does ServiceNow have any standard feature of ChatBot which advices users or answers to their query based on the knowledge base questionaire or FAQs laid down to the framework?

Let me know

Thanks

Vineet

[damiendavis]

Hey Vineet,

Are you planning on attending any of our NOW Forums? Keep your eyes peeled for some exciting announcements around Chatbots coming up in our Kingston release. With our recent acquisition of Qlue and an upcoming integration with IBM Watson, there's some exciting stuff coming out soon...