Access is restricted by the report_view ACL
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
54m ago
My instance just got upgraded to Australia recently but some visualizations inside the dashboard keeps showing this message,
"You do not have the required permissions to view this content. Access is restricted by the report_view ACL. Please check your role or permissions settings to resolve this issue."
Still there is already a report_view ACL level on that table and there is read without roles inside that table too.
I worked with Debug Security on it, and found the required roles to satisfy this ACL. But, the required ACL roles are admin roles, so can't grant this to non-admin users or operational users, which I believe this is not an ideal solution.
Any help would be greatly appreciable!!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
9m ago
this is known issue when you upgrade Australia
-> identify the table and add report_view ACL and proper role
-> also check if any report has group by etc on some field which refers another table, you will require report_view on that field as well and add proper role
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
