activate plugin for domain segregation

yannickleot
Tera Contributor

need help to activate this 

Domain Support - Domain Extensions Installer
when i tried it's not working , I received emails that the activation was cancelled.
3 REPLIES 3

Mark Manders
Mega Patron

And what did those emails say? Are there dependencies that aren't installed? Are you licensed for it? Have you raised a ticket with NowSupport? What kind of instance is it?

 

Please know that we are not looking at your screen, have access to your instance or can read minds.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

yannickleot
Tera Contributor

it is Washington release. It is my personal instance not for my organization. it's not licensed. Here is the email I received:"

Yannick leopold,

You recently requested the "Domain Support - Domain Extensions Installer" plugin to be activated on your personal development instance: dev261295. Unfortunately the plugin was not activated. Please report this issue in the Instance Help section of the ServiceNow Developer Community.

Thanks for being an active member of the ServiceNow Developer Program.

Regards,
ServiceNow Developer Team

"

Mark Manders
Mega Patron

PDI's aren't supported for all plugins. Domain separation is one of them. You can't activate it. But I do think they should update the text of the email, telling you why.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark