After Upgrade to Australia MRVS add and Remove buttons moved to right

Rajyalakshmi · 3 weeks ago

After Upgrade to Australia MRVS add and Remove buttons moved to right.PLease help how to to fix this defect ?

Ankur Bawiskar · a week ago

so this is OOTB feature after upgrade to Australia?

If yes then did you raise a case with ServiceNow on this, they might share some workaround?

Regards,
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader

View solution in original post

Dr Atul - LNG · a week ago

Hi

I think you missed my same reply earlier

As this is an enhancement provided by ServiceNow, I don’t think there is significant business value in changing the button position.

I would recommend keeping the OOTB functionality as it is and avoiding a CSS override. This will help us minimize technical debt and reduce the risk of additional maintenance in future upgrades.

We can keep the current layout and communicate to users that this is the standard ServiceNow enhancement/functionality.

Put this to client:

What business value will this change provide by repositioning the button on the portal?

This change would require a customization and could introduce additional technical debt and maintenance effort. If there is a specific business or user benefit that justifies this change, please share the rationale so we can assess it accordingly.

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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View solution in original post

Dr Atul - LNG · 3 weeks ago

Hi @Rajyalakshmi

Please log a now support case as it is upgrade isse.

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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Rajyalakshmi · 3 weeks ago

Hi @Dr Atul - LNG ,

Thank you for help.

I have observed complete MRVS view changed ,Border lines missing ,and very light color. It got effected both portal view and fulfiller view.

I have reported to our Servicenow team ,they raised case with Servicenow.

curious to know any similar issue raised in community for this issue ?

Dr Atul - LNG · 3 weeks ago

Hi @Rajyalakshmi

I did not see any changes, I am At Aus. latest patch

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************

Ankur Bawiskar · 3 weeks ago

@Rajyalakshmi

screenshots please

Regards,
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader