After Upgrade to Australia MRVS add and Remove buttons moved to right

[Rajyalakshmi]

After Upgrade to Australia MRVS add and Remove buttons moved to right.PLease help how to to fix this defect ?

[Ankur Bawiskar · Accepted solution]

@Rajyalakshmi 

so this is OOTB feature after upgrade to Australia?

If yes then did you raise a case with ServiceNow on this, they might share some workaround?

[Dr Atul - LNG · Accepted solution]

Hi  

I think you missed my same reply earlier

As this is an enhancement provided by ServiceNow, I don’t think there is significant business value in changing the button position.

I would recommend keeping the OOTB functionality as it is and avoiding a CSS override. This will help us minimize technical debt and reduce the risk of additional maintenance in future upgrades.

We can keep the current layout and communicate to users that this is the standard ServiceNow enhancement/functionality.

Put this to client:

What business value will this change provide by repositioning the button on the portal?

This change would require a customization and could introduce additional technical debt and maintenance effort. If there is a specific business or user benefit that justifies this change, please share the rationale so we can assess it accordingly.

[Dr Atul - LNG]

@Rajyalakshmi 

same thought i gave you earlier: