Analytics Hub - Average resolution time of resolved incidents > Priority - Streaming error

[TeresaRamalho]

Good afternoon,

I'm trying to view the average resolution time of resolved incidents, by priority, but i have the error message "streaming error".

Thank you in advance for any help you can give me in resolving this blocking constraint.

Teresa Ramalho

[Blessing3]

Yep! After the Xanadu upgrade. Let me know if you find solution or anything helpful. 

[Nenad Berbatovi]

Hi,

I was told that this is related to PRB1798071. 

For me, as a work around, i changed the forecast value in my indicator to Auto.

This defect is fixed in the Yokohama release.

[TeresaRamalho]

Hello,

Could you be more specific about "... i changed the forecast value in my indicator to Auto"?

With print screens would be helpful.

Thanks!

[Nenad Berbatovi]

Hi

In the indicator configuration, you have Forecasting tab (Source....Access Control...Frecasting).

Go it this tab, and put Auto in "Forecast method used"

I do not have rights to upload files to internet. 

Regards