App Customizations: Versions displayed

Matt102
Giga Guru

[Hmm not sure this the right forum??]

Anyway.

I find myself with App customizations.

i.e. entries in https://apprepo.service-now.com/sn_appstore_store.do#!/apprepo/modpacks/managemodpacks

to OOB apps no less, don't ask!
Also to be seen in instance table sys_app_customization

 

Now I know I can see the combination of base version and customization version in the sys_app_customization_version table.
Question: If I update an app to customized version, what number displays in the sys_store_app.version column. Base version of store app, or customization version?

 

R,Matt

3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Matt102 

 

My knowledge say it will take custom version.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Thanks for that Atul.
I was wondering if you have observed that happening, or did you discover this from digging into the code?
I only ask as this behaviour seems counter intuitive to me, and such a display would be misleading (I think).
R,Matt

Hi @Matt102 

 

I did not observe this nor done practically, but with experience as we are changing the custom version, so it will be considered.

 

As it is very important for you , so I recommend, log a SN support case and get clarified. 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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