Hi Community,
I recently generated a new Personal Developer Instance (PDI) from the ServiceNow Developer Portal because my previous instance became inactive. I am currently upgrading this new instance to the Zurich version.
However, I am facing two issues:
1. Upgrade Stuck: The upgrade process has been running for over 2 days and does not seem to be completing. Is there a way to stop, cancel, or reset the upgrade? What steps should I follow to resolve this?
2. Admin Credentials Missing: I am unable to find the admin username and password for my new instance. I have checked the instance details page, but the credentials are not listed. Where can I find them, or how can I reset them if they are missing?
Any guidance or steps to resolve these issues would be greatly appreciated!
Thank you in advance for your help.
Best regards,
Chetana
