ATF execution issues after Australia upgrade : Patch 2 hotfix 3a
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
yesterday
Following the Australia upgrade, we are experiencing issues with UI Actions and Client Scripts during ATF execution. Our instance is currently on Australia Patch 2 Hotfix 3a.
The issue appears to be isolated to ATF runs:
- ✅ Manual form usage → UI Action works as expected
- ✅ Manual field change → On-Change Client Script works as expected
- ❌ ATF execution → Fails
Has anyone encountered a similar issue after the Australia upgrade? If so, could you please share the root cause and resolution?
Note : we have verified the "Isolate Script" and "Increase wait time" , still issue persist
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
yesterday
Hi @Suresh2
If I check KB3137024 Australia Patch 2 Hot Fix 3a: Known Errors , no issue related to ATF is listed.
Could you try to Repair ATF plugin and try in non-production.
OR
Raise a case with your ServiceNow Vendor for the assistance.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
yesterday
Hi @Suresh2
Also, if you are getting error in Browser console/ System log, share it , so that we can help you on it.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti