ATF for service operations workspace
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07-09-2024 07:29 AM
Hi All,
Version: Washington DC
I am trying to create ATF to test Service Operations Workspace common scenarios such as:
Verify the SOW landing page is having all the options available (home,list, inbox and service dashboard) |
Home page should be having overview, annoucements, upcoming tabs and my performance |
In Home, verify the overview tab widgets functionality (Incidents, catalog tasks, problems and changes) |
So I used the ATFs steps as:
1. Create a user: itil_admin
2. Open a new form: incident
Form UI selected as Service Operations Workspaces
Run test
Form gets opened successfully in SOW but ATF fails stating the below error:
This step failed because the client error 'GraphQL API - GlideGraphQL : documents list does not contain valid document records: com.glide.graphql.GlideGraphQLException: documents list does not contain valid document records: com.glide.activity.graphql.schema.support.GetEventsGraphQLFieldDefinition.getDocuments(GetEventsGraphQLFieldDefinition.java:101)
Please help me in achieving the ATF for SOW
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03-12-2025 01:34 PM
You may follow the steps below to resolve the issue
After run ATF test case:
1) Open the fail result.
2) Open the fail test step ( the one mention summary with big error(s) code mention)
3) under related link , click to add errors to the ignore list
Screenshot:
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