Change Tasks Missing after upgrade to Xanadu
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10-16-2024 05:29 AM
Hi,
I've recently upgraded from Vancouver to Xanadu (Patch 1 HF2) in Dev and the Change tasks are missing unless you are logged in as Admin (see screen shots)
Has anyone else come across this and if yes, how did you resolve it.
I've had a look in KEL but can't see anything for this release
Thanks
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10-16-2024 05:37 AM
Hi @cgreen2
You are lucky to successfully to Patch 1, else almost for everyone it is failing. Patch 1 is not a stable one and this has few issue as well. If its PDI no one can support, if client instance then log a now support case.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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10-16-2024 05:46 AM
Thanks Atul, it's a client release so i'll log a ticket - do you know if Patch 2 is any better? - thanks
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10-16-2024 05:58 AM
Not sure, @cgreen2 .
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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