Did not get the latest version yet

SaiDixitaK
Kilo Contributor

2 hours ago

I’m new to ServiceNow and have been on the waitlist for the latest release for almost 5 days. Is this normal, or is there anything I can do to get access sooner?

Thanks in advance!

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3 REPLIES 3

Dr Atul - LNG
Tera Patron

an hour ago

Hi @SaiDixitaK 

 

Cancel the waiting list

request for lower version I.e. Australia 

you will get in few mins

then upgrade to Brazil

this take 5-8hrs so have patience 

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************
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edwardharry
Kilo Explorer

46m ago

Since you're new to ServiceNow, I would first check whether the release is available for your instance and whether your upgrade is scheduled. I imagine waiting several days without an update can be confusing. Hopefully, support can clarify the expected timeline and let you know if any action is needed on your side.

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edwardharry
Kilo Explorer

45m ago

I would first check whether the release is available for your instance and whether your upgrade is scheduled. I imagine waiting several days without an update can be confusing. Hopefully, support can clarify the expected timeline and let you know if any action is needed on your side.

0 Helpfuls