Did not get the latest version yet

SaiDixitaK
Mega Contributor

I’m new to ServiceNow and have been on the waitlist for the latest release for almost 5 days. Is this normal, or is there anything I can do to get access sooner?

Thanks in advance!

2 REPLIES 2

Dr Atul - LNG
Tera Patron

Hi @SaiDixitaK 

 

Cancel the waiting list

request for lower version I.e. Australia 

you will get in few mins

then upgrade to Brazil

this take 5-8hrs so have patience 

Aditya_hublikar
Giga Sage

Hello @SaiDixitaK ,

 

I also requested access to the Brazil release around 5–6 days ago and received access today.

You can wait a little longer for your instance to be provisioned. Alternatively, you can cancel your current waitlist request and request a lower release, such as Zurich or Australia, to potentially get an instance sooner.

 

If this helps you then mark it as helpful and accept as solution.

Regards,

Aditya