Employee Center: Positioning of MFA Popup to let info and warning message appears

DeepiP
Tera Contributor

I have a requirement:
when we open the ESC portal, the MFA (Multi-Factor Authentication) popup appears immediately. Because of this, informational and warning messages are not visible to the user.

I want to change the positioning of the MFA popup to relative, so that it doesn't overlap or hide important messages.

Can you please let me know where in ServiceNow I can make these changes?

MFA.png

 

2 REPLIES 2

DeepiP
Tera Contributor

I don’t want to make any changes to the widgets. This popup started appearing after the recent Yokohama release. The system property glide.authenticate.multifactor.enforcement.acknowledged is set to false, which is why the popup is displaying on portals like ESC and KB. I want to change the popup notification alignment from fixed to relative so that it appears slightly lower on the page. This way, all the information and messages will display above the popup

DeepiP
Tera Contributor

I don’t want to make any changes to the widgets. This popup started appearing after the recent Yokohama release. The system property glide.authenticate.multifactor.enforcement.acknowledged is set to false, which is why the popup is displaying on portals like ESC and KB. I want to change the popup notification alignment from fixed to relative so that it appears slightly lower on the page. This way, all the information and messages will display above the popup