Event Management plugin activation cancelled in dev instance

tommalaher · ‎03-27-2024

After requesting the activation of the event management plugin, I got the following email:

Hi there,
undefined left a comment on RITM68681534:
"The workflow processing this item was Canceled."
View comments
About this request
Request number: RITM68681534
Short description: Activate plugin

The "view comments" link did not seem usable, as I was unable to log in to devportalprod.service-now.com

Any idea what is going on here?

Dr Atul G- LNG · ‎03-27-2024

In that case, try to install the plugin again and keep an eye.

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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View solution in original post

Dr Atul G- LNG · ‎03-27-2024

Better log a Now support case. @tommalaher

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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tommalaher · ‎03-27-2024

As a Development Instance user, how do I log a support case? The "Instance Help" link (https://community.servicenow.com/community/develop/instance-help) just links to the top of the Community area.

Dr Atul G- LNG · ‎03-27-2024

In that case, try to install the plugin again and keep an eye.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

tommalaher · ‎03-27-2024

OK, the second attempt worked.

Thanks